1130

Job function entails coordinating the change functions for requesting and managing changes associated with hardware production installations, moves, software changes and production events Utilizing the Remedy Change Management System. Host the Change Management Planning Meetings. Administer the Change Master Schedule and produces operational metrics. Provides training and mentoring to various teams to ensure process guidelines are understood and followed. Provides point of contact for process related questions or issues and facilitates process related meetings. Collaborates with Senior Change Management Analyst to ensure consistency of delivery, adherence to Best Practices, and continuous improvement to the process. Ability to communicate and present to all levels within the organization.

2+ years of Microsoft Products, Remedy, Crystal Reports, Change Management and Configuration Management Data Base experience.

Required Experience Desired Skills: - 1+ years of Project Management experience. 1+ years of strong experience in writing end-user documentation. Minimum Educational Requirements: Bachelors Degree and Other Professional Credentials: ITIL Foundations or equivalent a plus. Job Location

New York, NY, US.

Consulting